Warranty Policy

Warranty support is for possible faults with a Clickwheel device or supplied product. It is separate from a change-of-mind return.

If something seems wrong, contact Clickwheel before sending anything back. We will review the issue and reply with the next steps by email.

Warranty coverage depends on the product, the issue and the final quote or order documentation. Clickwheel does not promise that every issue is covered.

Where coverage applies, Clickwheel will confirm the available support option by email after reviewing the issue.

Warranty support may not cover accidental damage, liquid damage, unauthorized repair or modification after delivery, normal cosmetic wear after use, or software, media or content issues not caused by the device.

These examples are not an exhaustive list. We review each case based on the product, issue and available information.

Email warranty@clickwheel.shop with your public reference or order reference if available, a short issue description and photos or video if helpful.

There is no upload form on the website yet. Please only send supporting material by email when it helps explain the issue.

This policy does not replace statutory consumer rights that may apply to your purchase.